Privacy Policy
Privacy policy
This Privacy Policy describes how buffbeardcompany.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
As you visit our website, we gather specific data about your device, your engagement with the website, and data essential for completing your orders. If you reach out to us for customer assistance, we may also collect supplementary information. In this Privacy Policy, we categorize any data that can exclusively identify an individual (including the mentioned data) as "Personal Information". Refer to the following list for more details on the types of Personal Information we collect and the reasons behind it.
Information about Your Device
Types of Personal Information Collected: Your web browser version, IP address, time zone, cookie details, the products or sites you browse, search terms, and how you engage with the website. Purpose of Collection: To ensure that the website is displayed accurately and to perform an analysis of website usage for the purpose of optimizing our website. Collection Source: Automatic collection occurs through the use of cookies, log files, web beacons, tags, or pixels when you access our website. [ADD OR REMOVE ANY OTHER TRACKING TECHNOLOGIES USED]. Business Purpose Disclosure: This information may be shared with our processor, Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
Order Information
Types of Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers [INSERT ANY OTHER ACCEPTED PAYMENT METHODS]), email address, and phone number. Purpose of Collection: To provide you with our products or services in accordance with our contractual agreement, process payment information, arrange for product shipment, provide invoices and/or order confirmations, communicate with you, review orders for potential risk or fraud, and provide you with information or advertising related to our products or services, in line with your preferences. Collection Source: Collected directly from you. Business Purpose Disclosure: This information may be shared with our processor, Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].
Customer Support Information
Types of Personal Information Collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED] Purpose of Collection: To provide customer support services. Collection Source: Collected directly from you. Business Purpose Disclosure: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT] [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
Minors
Our Site is intended for individuals who are 18 years old or older. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request that such information be deleted.
Sharing Personal Information
We may share your Personal Information with service providers to help us provide our services and fulfill our contractual obligations to you, as described above. This includes but is not limited to:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may disclose your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS] [INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
Behavioural Advertising
We may use your Personal Information for targeted advertisements or marketing communications that we believe may interest you, as described above. This includes sharing your information with our advertising partners, who may use cookies or similar technologies to collect and share information about your use of our Site, purchases, and interaction with ads on other websites.
We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information and opt out of Google Analytics at https://policies.google.com/privacy?hl=en and https://tools.google.com/dlpage/gaoptout, respectively.
In addition, we reserve the right to share your information for advertising purposes with social media applications like Meta, Facebook, Instagram, Google, TikTok, Twitter, and YouTube.
To opt out of targeted advertising, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work, or use the following links to opt out of specific services:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/ to opt out of some of these services.
Using Personal Information
Note that the information provided in this section is consistent with GDPR regulations which were in effect until 25 May 2018. However, if you are interested in a more up-to-date information on this topic, please let me know.
Under GDPR, the processing of personal information must have a lawful basis. The Site processes your personal information under the following lawful bases:
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Consent: If you are located in the EEA, and we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of any processing carried out before you withdraw your consent.
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Contract: We may process your personal information in order to perform a contract between you and the Site, such as fulfilling an order or providing customer support.
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Legal obligations: We may process your personal information to comply with legal obligations, such as responding to lawful requests from public authorities or government agencies.
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Vital interests: We may process your personal information to protect your vital interests or those of another person.
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Public interest: We may process your personal information for tasks carried out in the public interest, such as research or statistical analysis.
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Legitimate interests: We may process your personal information for our legitimate interests, such as improving our services, marketing our products or services, or preventing fraud or misuse of our Site. When we rely on legitimate interests, we will always ensure that your rights and freedoms are not overridden
Retention
The retention policy states that the website will retain the customer's Personal Information for their records when an order is placed through the site unless the customer requests to erase this information. The 'Your rights' section below provides more information on the right to erasure.
Automatic decision-making
The website does engage in limited automated decision-making through its processor Shopify to prevent fraud, but this decision-making does not have a legal or otherwise significant effect on customers. This includes temporary denylists of IP addresses and credit cards associated with repeated failed transactions or denylisted IP addresses, respectively, for a small number of hours or days. However, if you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making if it has a legal effect on you or significantly affects you.
GDPR
This section informs residents of the European Economic Area (EEA) of their rights under the General Data Protection Regulation (GDPR). The GDPR gives individuals certain rights regarding their personal information, including the right to access, correct, update, or erase their personal information, as well as the right to port it to a new service. If you are a resident of the EEA and would like to exercise these rights, you can contact the company through the contact information provided in the policy or by following alternative instructions for sending access, erasure, correction, and portability requests.
The policy also states that personal information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. The company provides information on how data transfers comply with the GDPR, with a link to Shopify's GDPR Whitepaper for more information
CCPA
If you are a California resident, you have the right to know what personal information we hold about you, as well as the right to request that we correct, update, or delete your personal information. You also have the right to request that your personal information be transferred to another service. To exercise any of these rights, please contact us using the contact information provided below. If you want to appoint an authorized agent to make these requests on your behalf, please contact us at the address listed below.
Cookies
When you visit our Site, a small amount of information called a cookie is downloaded onto your computer or device. These cookies include functional, performance, advertising, and social media or content cookies. They enhance your browsing experience by allowing the website to remember your actions and preferences, such as login credentials and region selection. This eliminates the need for you to enter this information repeatedly when you return to the site or navigate between pages. Cookies also provide us with insights into how users interact with the website, including whether they are new or returning visitors.
To improve your experience on our Site and provide our services, we use the following cookies:
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Cookies are small pieces of information that are downloaded onto your computer or device when you visit our Site. Our website uses different types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by allowing the website to remember your preferences and actions, such as login and region selection, so that you don't have to re-enter this information each time you visit or move from one page to another. Cookies also help us understand how people use the website, such as if they are first-time or frequent visitors.
Cookies are either "persistent" or "session" cookies, and the length of time they remain on your computer or device varies accordingly. Session cookies last until you stop browsing, while persistent cookies expire or are deleted after a specific period, which is usually between 30 minutes and two years from the date they are downloaded.
You can control and manage cookies in different ways, although please be aware that removing or blocking cookies may affect your user experience and some parts of our website may not be fully accessible. While most browsers automatically accept cookies, you can choose to accept or decline cookies through your browser settings. You can find information on how to modify your browser settings or block, manage, or filter cookies in your browser's help file or on websites such as www.allaboutcookies.org.
Please note that blocking cookies may not entirely prevent the sharing of information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please refer to the instructions in the "Behavioural Advertising" section mentioned above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@buffbeardcompany.com o
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority
Mobile Terms of Service
Blue Collar Canada
Last updated: Feb. 4, 2023
Buff Beard Company mobile message service (the "Service") is operated by Buff Beard Company (“Buff Beard Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Buff Beard Company's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Buff Beard Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Buff Beard Company. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time by clicking the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Buff Beard Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance email info@buffbeardcompany.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.